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A mother and daughter use AltaMed Now.

Get the Care You Need, When You Need It, with AltaMed Now

Enjoy the convenience of a telehealth appointment 24/7 through AltaMed Now. Call (888) 499-9303 to connect with a health care provider via phone call or video visit. Get the same level of care as an in-person appointment via telehealth same-day, or schedule a future visit at your convenience through MyAltaMed.

AltaMed Now can assist with non-life threatening illnesses such as:

 

  • Allergic reactions
  • Anxiety or mood changes
  • Back pain
  • Consultation of illness after clinic hours
  • Cold/Coughs/Flu
  • Difficulty urinating
  • Ear Pain
                        
  • Fever
  • Headaches
  • Insect bites
  • Medication reaction
  • Minor cuts and burns
  • Minor swelling
  • Musculoskeletal Aliment
                        
  • Nausea
  • Vomiting
  • Diarrhea
  • Skin conditions
  • Sprains or minor injuries
  • Stomach aches
  • Women's health (UTIs and birth control refills)

*list is not all-inclusive of illnesses seen.

Schedule your telephone or video appointment by logging into your MyAltaMed account or call (888) 499-9303.

Log in or sign up for MyAltaMed

If you are an AltaMed patient, you can also manage your care and access medical records from the comfort of home through your MyAltaMed account. 

There, you will be able to see your laboratory results, contact your health care team, or request a medication refill. You can also schedule future telehealth or in-person appointments. 

You can also access MyAltaMed by downloading the MyChart App from the links below.

 

Available on the App Store

            

 

Android App on Google Play
   

Preparing for your visit:
 

  • A provider will call you within the 30 minutes before or after your scheduled appointment time. This window is flexible so providers can adjust to changes in schedules due to following Centers for Disease Control patient care guidelines.
  • The day of your visit, you will also receive a call from a nurse to update your chart and prepare you for the visit. Please answer calls from numbers you may not recognize, including numbers that may show up as blocked.
  • If you do not answer, we will leave a voicemail. We will attempt to call you three times for your scheduled appointment.
  • After your call, you will receive an After Visit Summary (AVS) via MyAltaMed (your patient portal account).
  • You may also receive calls from our nursing staff regarding lab or imaging results or to coordinate a follow-up visit.

Video Appointments

For the best experience, please be in a safe, well lit, and quiet location. For the best picture quality on your phone, connect to WiFi. You don’t need to download any special programs to complete a video visit, but you can find technical information to prepare for a telehealth visit here.

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