Keep your doctor. Keep your benefits.

Medi-Cal is resuming annual renewal (redeterminations).

• Coverage is no longer provided automatically due to the end of the COVID-19 public health emergency.
• Renewal deadlines vary, based on when you first received coverage.

• A review of Medi-Cal member’s information every 12 months.
• Determines continued eligibility for Medi-Cal benefits.

• Annual renewal month is typically 12 months after approval date.
• So for example, if you received coverage in June of 2022, you will need to renew by the end of June 2023.
• A renewal packet will be sent 60 days before it is due.
• Those whose renewal is due at the end of June 2023 will be receiving their packets throughout April 2023. If your renewal is due in July, you will receive your packet in May.

• 60 days to provide requested information to your local department of Social Services (DPSS for LA County and OCSSA for Orange County).
• Benefits are discontinued if no application was received by the renewal date stated in your renewal packet.

• We strongly suggest you update your contact information online at Benefitscal.com.
• You can also update by:
  - Mail: Return the application in the envelop received.
  - Call your local county office – Los Angeles County (866) 613-3777. In Orange County (800) 281-9799
  - In-Person: Visit your local Medi-Cal office

• It may take 24–48 hours for your renewal to show up on your dashboard after having linked your Medi-Cal case to your BenefitsCal account.
• If you have not received any correspondence in the mail about your Medi-Cal benefits, update your contact information.

You can do the following:

• Create Online account (Fastest and easiest way) at benefitscal.com and complete online form.
• By mail: Return your completed packet with all necessary documentation.
• In-Person: Visit your local Medi-Cal office or through an appointment with an AltaMed Patient Care Coordinator at clinic.
• Call your local county office: Los Angeles County (866) 613-3777 & in Orange County (800) 281-9799

• Changes can be reported in the Medi-Cal Renewal Form. You will have the opportunity to report if you had a change in income, pregnancy, new household member, and other areas that are considered for continued eligibility.
• Changes can also be reported to the local county office – Los Angeles County at (866) 613-3777 and Orange County at (800) 281-9799.

• Your local county will send you a letter to let you know if you still qualify for Medi-Cal coverage.
• If additional information is needed to renew your coverage, the county will send you a letter requesting any missing information.
• It is important that you stay up to date with notifications from the county (either by mail or online) to provide any requested information until receiving confirmation of your coverage status.

• AltaMed teams are ready to assist, you can make an appointment with a Patient Care Coordinator to renew your Medi-Cal.
• Bilingual staff and agencies across Los Angeles and Orange Counties can also provide Medi-Cal renewal assistance. View a list of available agencies.

• AltaMed has also scheduled workshops to assist you in filling out your Medi-Cal renewal packet. For more information, visit bit.ly/renewwithAltaMedWorkshop to sign up for a workshop.
• You can also visit the KeepMediCalCoverage.com website for more information and sign up for text or email updates on Medi-Cal renewals.

California Department of Health Care Services (DHCS)

LA County Department of Public Social Services (DPSS)

Orange County Social Services Agency

• Online Platform to Manage Your Benefits
• Benefits CalGuide