Getting started with MyAltaMed
Manage your health 24/7 – at home or on the go through MyAltaMed. As a ChapCare by AltaMed patient, you will need a MyAltaMed account to access your health information. Through MyAltaMed you can schedule and check in to your appointments, view test results, message your providers, request refill prescriptions, and more. Link your OCHIN account to access both records through one convenient portal.
Need some additional guidance? Call us at (844) 498-3446.
Getting Set Up Is Easy
Learn more through our video and follow the three easy steps below to set up your MyAltaMed account.
| Start by visiting MyChart.com or you can download the MyChart app. Next, click on the “Access MyChart” button. | |
| Use the search feature and specify your state. | |
| Locate the "MyAltaMed" option within the menu to initiate the signup process. |
Linking existing OCHIN to MyAltaMed
| Now that you have created your account and logged in, search “Link” in the menu, or press “explore” button on your health feed. | |
| Search for “OCHIN” in the Discover window. | |
| Answer verification questions. |
Your accounts are now linked. Your OCHIN and MyAltaMed records are now visible in one health feed. OCHIN records will have an identifying icon in the right corner.
For more information, call (844) 498-3446.
Additional Resources
Explore the informative videos below, guiding you through the process of downloading the app on both iPhone and Android devices. Additionally, discover step-by-step instructions on resetting your password or recovering your username for MyAltaMed.
Install and Log In on iOS
Learn more through our video and follow the easy steps to install and log onto MyAltaMed with an iOS.
Install and Log In with Android
Learn more through our video and follow the easy steps to install and log onto MyAltaMed with an Android.
How to Reset Your Password
Learn more about MyChart and how to reset your password with this quick video.
How to Recover Your Username
Learn how to reset your username in MyAltaMed with this quick video.
Linking MyChart on Desktop
Learn how to link your MyChart account when using a desktop with this tutorial.
Linking MyChart on Mobile
Learn how to link your MyChart account when using a mobile device with this tutorial.