Image
Couple on couch using computer.

Getting started with MyAltaMed


Manage your health 24/7 – at home or on the go through MyAltaMed. As a ChapCare by AltaMed patient, you will need a MyAltaMed account to access your health information. Through MyAltaMed you can schedule and check in to your appointments, view test results, message your providers, request refill prescriptions, and more. Link your OCHIN account to access both records through one convenient portal.

Need some additional guidance? Call us at (844) 498-3446.

Image
MyChart Account

Getting Set Up Is Easy

Learn more through our video and follow the three easy steps below to set up your MyAltaMed account.
Watch Now!
Watch Now!
Icon Number One
         

Start by visiting MyChart.com or you can download the MyChart app. Next, click on the “Access MyChart” button.

   
Icon Number Two
 

Use the search feature and specify your state.

   
Icon Number Three
 

Locate the "MyAltaMed" option within the menu to initiate the signup process.

 

Linking existing OCHIN to MyAltaMed

Icon Number One
         

Now that you have created your account and logged in, search “Link” in the menu, or press “explore” button on your health feed.

   
Icon Number Two
 

Search for “OCHIN” in the Discover window.

   
Icon Number Three
 

Answer verification questions.

Your accounts are now linked. Your OCHIN and MyAltaMed records are now visible in one health feed. OCHIN records will have an identifying icon in the right corner.

For more information, call (844) 498-3446.

Calendar

Additional Resources

Explore the informative videos below, guiding you through the process of downloading the app on both iPhone and Android devices. Additionally, discover step-by-step instructions on resetting your password or recovering your username for MyAltaMed.

Image
MyChart iOS

Install and Log In on iOS

Learn more through our video and follow the easy steps to install and log onto MyAltaMed with an iOS.
Watch Now!
Watch Now!
Image
MyChart Android

Install and Log In with Android

Learn more through our video and follow the easy steps to install and log onto MyAltaMed with an Android.
Watch Now!
Watch Now!
Image
MyChart Password

How to Reset Your Password

Learn more about MyChart and how to reset your password with this quick video.
Watch Now!
Watch Now!
Image
MyChart Username

How to Recover Your Username

Learn how to reset your username in MyAltaMed with this quick video.
Watch Now!
Watch Now!
Image
MyChart Desktop

Linking MyChart on Desktop

Learn how to link your MyChart account when using a desktop with this tutorial.
Watch Now!
Watch Now!
Image
MyChart Mobile

Linking MyChart on Mobile

Learn how to link your MyChart account when using a mobile device with this tutorial.
Watch Now!
Watch Now!