AltaMed | Overview

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Patient Guide

AltaMed has the distinction of having received The Joint Commission Quality Care Seal of Approval every year since 2002.

Patient Guide Overview

Serving Families in Los Angeles and Orange Counties

AltaMed believes patients deserve to be at the center of their care. Working closely with a team of providers for comprehensive, coordinated care, treatment and service, you have the benefit of the following services:

Nurse Advice Line

AltaMed offers a 24-hour nurse advice line. Registered nurses are available to answer your questions and give you advice on where to go and what to do about an earache, sore throat, cough, cold, flu or other symptoms. Learn more.

Extended Hours
AltaMed Los Angeles and Orange County Locations

Did you know that AltaMed offers extended hours to address your medical needs? Come in during extended hours for primary care, radiology, laceration repair, splinting/casting, minor biopsies, and other minor procedures. AltaMed’s schedule of extended hours.

Urgent Care Facilities

AltaMed now offers its managed care members access to Urgent Care facilities. Call us after regular clinic hours and your call will be routed to an on-call provider who may refer you, as necessary, to one of our contracted Urgent Care centers. List of AltaMed Urgent Care facilities.

Member Services

For Member Services questions regarding your eligibility, or assistance with your Medi-Cal re-determination Form, contact our Member Service Department at 866-880-7805. Learn more.