AltaMed | Nurse Advice Line

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Patient Guide

Not sure if you should go to the emergency room? Avoid emergency room wait times by doing one of the following:

Call your nurse advice line anytime you need medical advice.
Call your clinic to speak with an on-call doctor that will be paged immediately to assist you with your medical needs.
Call your clinic to schedule a regular visit with your primary care doctor, if not an emergency medical situation.

Los Angeles County Health Plans
Aetna
Commercial	1-800-556-1555
Anthem Blue Cross
Medi-Cal Healthy Families Commerical	1-800-224-0336 1-800-224-0336 1-888-629-4000
Blue Shield
Healthy Families Commercial Sr. HMO 65 Plus	1-800-424-6521 1-800-424-6521 1-800-424-6521
Care 1st
Medi-Cal Healthy Families Medicare Advantage	1-800-605-2556 1-800-605-2556 1-800-544-0088
Cigna
Medi-Cal Commercial	1-800-564-9286 1-800-564-9285
Community Health Plan
Medi-Cal	1-800-475-5550
Health Net
Medi-Cal Healthy Families Commercial Medicare Salud Con HealthNet	1-800-440-5724 1-800-440-5724 1-800-675-6110 1-800-675-6110 1-800-421-8578
PacifiCare
PPO	1-866-747-4325
L.A. Care Health Plan
Medi-Cal Healthy Families Healthy Kids Commercial Medicare Advantage	1-800-249-3619 1-800-249-3619 1-800-249-3619 1-800-249-3619 1-800-249-3619
Molina Health Care
Medi-Cal Healthy Families Medicare Advantage	1-888-275-8750 (English) 1-866-648-3537 (Spanish)

Orange County Health Plans
Aetna
Commercial	1-800-556-1555
Anthem Blue Cross
Medi-Cal Healthy Families Commerical	1-800-224-0336 1-800-224-0336 1-888-629-4000
Blue Shield
Healthy Families Commercial Sr. HMO 65 Plus	1-800-424-6521 1-800-424-6521 1-800-424-6521
Care 1st
Medi-Cal Healthy Families Medicare Advantage	1-800-605-2556 1-800-605-2556 1-800-544-0088
Cigna
Commercial	1-800-564-9285
Health Net
Medi-Cal Healthy Families Commercial Medicare Salud Con HealthNet	1-800-440-5724 1-800-440-5724 1-800-675-6110 1-800-675-6110 1-800-421-8578
PacifiCare
PPO	1-866-747-4325