Spring Forward with a New and Improved Medicare ID Card

Medicare is turning over a safer and more secure leaf in 2018. Starting in May, members will begin receiving a new Medicare identification card that has been designed to prevent fraud and identity theft.

Instead of using your Social Security number, Medicare members will now be provided a randomly-assigned, 11-character Medicare Beneficiary Identifier (MBI). Moving forward, your MBI can be used to access all your benefits and services—none of which are changing—and will help to better protect your personal information.

The card is free, and is being sent automatically to Medicare members in California from now until June 2019. There’s nothing you need to do, other than make sure your current mailing address is up to date.

When you receive your new card, be sure to bring it with you to your next regularly scheduled appointment, so we can add it to your medical records. You can go ahead and destroy your old card, unless you have a Medicare Advantage Plan ID. In that case, you’ll need to keep and use both cards. During this transition, you’ll be able to use your old Medicare card until January 1, 2020.

It’s important to keep in mind that Medicare will never call and ask you to share or verify your Medicare Beneficiary Identifier (MBI) or your Social Security number over the phone. If anyone calls you and asks for this information, or claims you need to pay for this new card, hang up and call (855) 613-7080.

We're here to help you through this transition. If you have any questions regarding your new Medicare card, feel free to call us at (888) 499-9303. If you’re wondering when you’ll receive your new card, click here for more information.